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It is often thought that people with an adverse credit history are not able to remortgage. But this is far from the truth, as applying to the right lender can make all the difference.
A low credit score won’t always prevent you from getting a new mortgage. Of course, there will be some additional challenges to overcome, but we work with several specialist lenders that offer flexible deals.
We explain how your credit score can impact your mortgage application and what you can do to improve your chances of being accepted.
Every application is judged on its own merits, and although your choices will be more limited, we work with lenders that may be able to help.
When you apply to a specialist lender, your credit score is not the only factor they will ignore. If your credit report shows any of the following, some lenders will also disregard them from a criteria perspective
The most important thing is to be as transparent as possible with your application and to provide reasonable explanations about your financial history, should the lender need to clarify any details.
At Willows, before we attempt to match you with a lender, we will review all the information provided to us to ensure you have the best chance of being approved
Whilst there are several factors that determine the outcome of a mortgage application, one of the most important is your credit score.
If there are any defaults, County Court Judgments (CCJs), or late/missed payments recorded on your credit file, this can have a negative impact on your overall score.
Once you apply, lenders will review your credit report to get a better idea of how reliable you are at repaying your debts.
Your credit score can also impact the mortgage interest rates that are offered to you by lenders. People with more favourable credit scores tend to get the best rates, although there are other factors that will influence the deals made available to you.
Once you apply, lenders will review your credit report to get a better idea of how reliable you are at repaying your debts.
Your credit score can also impact the mortgage interest rates that are offered to you by lenders. People with more favourable credit scores tend to get the best rates, although there are other factors that will influence the deals made available to you.
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Your credit score is shaped by many different factors, so even if you do not have a poor credit history there is a chance it may be lower than you expect.
Try to avoid making too many applications for credit in a short space of time, as it could give the impression that you are in desperate need of money. From a lender’s perspective, this can be a red flag and cause them to look at your application in an unfavourable light.
If you are concerned about your credit score or credit history and need some advice before you apply, the Willows team is always available to answer any questions you may have.

There are some things you can do to improve your credit score if you are worried that it is currently too low.
Getting a quote won’t affect your credit score
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We have years of experience helping customers with low credit scores to remortgage. Our team of expert brokers will offer advice based on your individual circumstances, using their experience to match you with a specialist lender.
To find out more about how we can help, you can speak with a member of our team today by calling 01656 766 158.
If you have a question – we’d be happy to talk to you – simply call us…
(Mon-Fri 9am-8pm, Sat 10am-1pm)
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At Willows Finance we ensure your personal information is kept secure and confidential.
PRIVACY OF YOUR INFORMATION
At Willows Finance Ltd, we appreciate that your privacy is extremely important to you. With this in mind, we have put in place a number of measures to ensure that any personal details we obtain from you as a result of visiting this website is processed and maintained in accordance with accepted principles of good information handling and also in accordance with the Data Protection Act 1988.
This statement provides you with details of the type of information we may hold about you, how we obtain and use information and how we protect your privacy.
Willows Finance Limited
Brocastle, Bridgend, CF35 5AS
Authorised and regulated by the Financial Conduct Authority
Firm Reference Number: 670052
Company Number: 6678545 (Registered in England and Wales)
This document outlines the services we provide. If you need clarification, please contact us at 01656 766158.
We offer first and second charge regulated mortgage contracts for business or personal use.
Other finance options may include:
Regulatory Status:
We offer an advised mortgage broking service and provide enough information for you to make an informed decision.
We are not independent financial advisers. Free debt advice is available from the Money Advice Service.
You can view our privacy policy at: https://willowsfinance.co.uk/privacy-cookie-policy/.
Lenders may also have their own privacy policies which will be provided to you.
We charge a broker fee upon loan completion. The average fee is approximately 5%, depending on your situation.
Fee details:
No refund is offered after completion. You may pay upfront or add the fee to your mortgage. Fees and commission will be detailed in your ESIS and Mortgage Agreement.
You will receive a Mortgage Agreement and an ESIS document detailing:
You may cancel your application anytime before completion without any charge. Mortgages cannot be cancelled after completion.
Missing payments can lead to charges, repossession, and negative impacts on your credit rating.
Consolidating debt may result in higher long-term interest. Securing debt against your home increases risk.
Your home may be repossessed if you do not keep up repayments on a mortgage or other loan secured on it.
If you wish to complain, contact us at:
Willows Finance Limited
Brocastle, Bridgend, CF35 5AS
Tel: 01656 766158
You may be able to refer your complaint to the Financial Ombudsman Service.
We are covered by the FSCS. You may be eligible for compensation of up to £85,000 per person per firm for mortgage advice and arranging.
More info: www.fscs.org.uk
After processing your application, you’ll receive a Mortgage Agreement and have a 7-day reflection period.
Contact us during this period with any questions. To proceed, sign and return the agreement.
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